As owners, we occasionally feel handcuffed by employee demands. So we need to know the difference between a good employee making suggestions and having dialogue, and an entitled staff member who is wanting rules to be bent or broken just for them.

Sometimes we are tempted to bend, out of fear for losing those people and what that might mean. Don’t be afraid, run your salon the way you know you need to. That stylist was likely casting a large cloud over your salon. They were unhappy, you were unhappy and your team was probably unhappy too.

If and when they do leave or you let them go, you will be better off.