Every Saturday I post a little action plan for my team. I decided to start sharing these quick little hits with you.
These are easy, small things that can make a big difference.
Today I want you all to do this:
Look at your column when you arrive and think a little about each client.
Then when they come in and you give your smile, hug, whatever, before consultation, say,
“I saw you were coming in today and I’ve been thinking about your hair/what I wanted to do with your hair. ”
Do this with at least 1 person today and watch them light up and watch how you start to perform more creatively and inspired.
This simple thing can help ignite a transformation in how you behave and how clients feel about you.